Branch Manager in Portland, OR at Installed Building Products

Date Posted: 2/25/2018

Job Snapshot

Job Description

Position Description

Start a new career with IBP of Portland, a part of the Installed Building Products Family of Companies. We are one of the largest insulation installers serving the U.S. residential new construction market with 135+ locations serving the 48 continental United States. IBP has successfully grown through acquisitions and we continue to do so.   Although installing insulation is our niche we are also a leader in installing garage doors, rain gutters, closet shelving, shower doors, mirrors, fireplaces, and bath and door hardware.

Become a part of a growing company with the opportunities to learn new skills and build a career with IBP of Portland!


IBP offers our employees a career with the following benefits:

  • Medical Benefits
  • Dental Insurance
  • Vision Insurance
  • 401k with company match
  • Paid Vacation
  • Paid Holidays
  • Competitive Pay
  • On the Job Training
  • Paid Certification (if applicable)
  • Opportunity for Growth and Advancement

Branch Manager -plans and manages all financial and operational functions within an assigned stand-alone operating branch with sales over $10 million.  Provide leadership to create an environment that promotes safety, teamwork, continuous improvement, learning, high customer satisfaction (NPS), and high standards of service.  Utilize human resources effectively to increase business, manage workload and job costs, achieve production and margin objectives and provide quality services to customers and contractors.  Full P&L responsibility

  • Review and promote the maintenance of a safe, accident free, and healthy work environment. Support safety policies that ensure that all employees go home in as good as condition as when they arrived for work.
  • Resolve customer issues and complaints to ensure customer satisfaction. Improve NPS scores.
  • Responsible for the overall company operations of a division.
  • Manage and develop the division staff, which includes hiring, terminating and disciplining of employees, setting work priorities, conducting staff meetings, counseling and training employees, ensuring that staffing needs are met, evaluating performance and directing work assignments to ensure effective operations. Promote positive employee engagement.
  • Oversee daily division operations to ensure that proper procedures and guidelines are in place and followed for provision of quality installations and services. Use internal audit as a guide.
  • Develop and implement operational plans to achieve profit and growth goals in designated market areas and oversee operations budget to accomplish objectives.
  • Maintain control over departmental expenditures.
  • Develop forecasts for sales growth, market mix, and profitability.
  • Stay current on changes within regulatory, economic, and competitive environment which may affect the operations of the division.
  • Assist in the maintenance and monitoring of internal controls, policies, and procedures for operational areas. Respond promptly to all Branch, Support Group requests.
  • Plan utilization of space and facilities consistent with requirements of organizational efficiency.
  • Promote and monitor equipment and property protection security measures.
  • Establish and review pricing structures and labor rates for all departments.
  • Negotiate programs, pricing and terms with vendors providing key materials and services.
  • Minimize legal liability.
  • Participate in collection activities.
  • Review division reports as well as other financial records such as payroll, accounts receivable, and accounts payable. Review reports with management.
  • Lead salesperson with key accounts.
  • Establish performance goals and objectives for sales manager.
  • Enforce all safety and company rules and regulations in the performance of duties.
  • Other duties as assigned.

Job Requirements

  • High school diploma or general education degree (GED) equivalent is required with 7 - 10 years of experience in service operations management with full profit and loss responsibilities. Related experience and /or advancing training or any equivalent combination of education and experience may be substituted. 
  • A Bachelor’s degree in business management is preferred.
  • A working knowledge of the construction industry with focus in insulation
  • Must possess a working knowledge of local codes and general industry standards.
  • 5 years’ experience managing people
  • Excellent written and verbal communication skills
  • Detail Oriented
  • Proficient with Microsoft office programs including, outlook, word, excel and power-point
  • Basic Math Skills

Position requires a Drug Test, Background Check and Motor Vehicle Reports to be completed, contingent upon employment.  Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Must be able to drive a car and lift light to moderate weight.
Work Environment
  • Works in construction and office environment; able to adapt to weather conditions.


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